Q. How often should I run my compressor?
A. We recommend running the compressor at least once a week, for 20-30 minutes. This allows the ACD (Auto Condensate Drain) to operate through at least one cycle and the oil is cycled through the compressor lubricating and protecting all moving parts. Remember always check the oil level before starting. If your storage is topped off, just open a fill whip and let the compressor run continuous. The compressor should not cycle on/off more than 4 times per hour.

Q. Why do some of my gauges have different readings?
A. Gauges are allowed a certain amount of variation, it is usually most noticeable on storage systems. On a four cylinder storage system the gauges may read: 4900, 5000, 5100, and 5000. This is normal because of the tolerances allowed from the gauge manufacturer. It is best to take the average reading across all gauges. If a gauge shows a false reading, leaks fluid from the face or doesn't work properly give us a call to order a new gauge.

Q. How often should I service my compressor?
A. It depends on the usage. Compressors that only get used a few times a month for short periods of time should be serviced yearly. Compressors that are used frequently with longer running times or in harsh environments may need semi annual or quarterly service. Bauer San Francisco offers annual and semiannual service contracts to our customers in California and Nevada. Minimum service should be annual oil change and filter replacement. From Bauer owners wanting to perform their own services we offer training classes at our location. Please contact us for schedules and prices.

Q. Why do I need a Block Number for parts and service?
A. The block number is the number stamped on the compressor block, usually found near the oil fill cap. This number is important because there can be several modifications within the same model number and there is the possibility of the block being replaced sometime in the past. Ordering parts based on the data plate or model number may cause the wrong parts to be sent. Before calling for parts or service please have the model number and block number for us.

Q. Why can't I wait until my Securus light turns red to change filters?
A. On compressors that are used infrequently the light may not turn red for years. The filters should be replaced yearly even if the light doesn't turn yellow or red.

Q. What if my Securus light is steady red?
A. A steady red light indicates that the cable going to the filter housing may be unplugged. Check the connection. If it is still red check the contact on the inside of the filter housing on top of the Securus filter, make sure that they are clean. If it is still steady try changing Securus filters, sometimes the filters are damaged in shipping (usually by a hard drop). If it is still red the Securus box is probably bad, give us a call to order a new one.

Q. I can't find my operating manual how do I get a new one?
A. Give us a call with the model number, block number and serial number and we can send one to you. Typically they cost around $35.00 depending on the model. Some manuals are also available on CD-ROM. Some models have a workshop manual available for instruction on block repairs.

Q. Why does my compressor "knock" when it starts up.
A. The knocking sound you hear is the free floating piston on the last stage. This is Bauer design that has been successful for years. The noise goes away as the prior stage supplies pressure to the final stage holding the floating piston to the guide piston. If the noise continues for more than 15-20 seconds stop the compressor and call the service department.

Q. Who is Bauer San Francisco? Are you a dealer or the manufacturer?
A. Bauer San Francisco (BauerSF) is the west coast branch of Bauer Compressors USA, which is headquartered in Norfolk, Va. BauerSF is located in Hayward CA, next to the San Francisco bay. BauerSF is the service center, parts warehouse and sales offices for the Western United States. We locally service California and Nevada and maintain a dealer network for the other western states. When you call BauerSF you are getting factory support for Bauer Compressors. We can ship parts ordered before 2:00 next day air, from our massive inventory of parts. Our service department can answer emergency calls 24 hours a day and we can respond to your compressor emergencies usually within 24 hours. Our service and parts department are factory trained to answer your Bauer compressor questions by phone, fax, or email.

Bauer San Francisco
2464 Tripaldi Way
Hayward, CA 94545-5017
Tel: 510-887-1927
Fax: 510-887-8993
Email:bauersf@bauercomp.com
www.bauersf.com